Marc’s Philosophy on Customer Experience in Tattooing
December 19, 2024
At PicMan Tattoo, Marc has always believed that getting a tattoo is more than just a transaction—it’s a deeply personal and memorable experience. From the moment you walk through the door, Marc’s philosophy centers around making every client feel comfortable, respected, and heard.
“A tattoo is permanent,” Marc says. “It’s not just about the art—it’s about the journey we take together to create something meaningful.”
Creating a Welcoming Environment
One of Marc’s core beliefs is that tattoo shops should be inviting, not intimidating. He’s worked hard to cultivate an atmosphere where clients of all backgrounds feel at ease.
“Back in the 80s and 90s, tattoo shops could feel hostile,” Marc recalls. “If you didn’t fit in, you were made to feel unwelcome. I wanted to change that.”
At PicMan Tattoo, the focus is on open communication and mutual respect. From the casual music playing in the background to the relaxed vibe of the shop, everything is designed to make clients feel at home.
Listening to Clients
For Marc, one of the most important parts of the tattooing process is listening. Every consultation begins with a conversation—a chance for the client to share their ideas, inspirations, and expectations.
“Some people walk in with a clear vision, while others need help figuring out what they want,” Marc explains. “Either way, it’s my job to listen and guide them through the process.”
Marc takes the time to understand the meaning behind each tattoo. Whether it’s a memorial piece, a celebration of a milestone, or a design just for fun, he ensures the final product aligns with the client’s vision.
Empowering Through Collaboration
Marc views every tattoo as a collaboration between artist and client.
“It’s not about me imposing my style on someone,” he says. “It’s about combining my expertise with their ideas to create something we’re both proud of.”
This collaborative approach is especially important for first-time clients, who may feel nervous or unsure about the process. Marc’s patience and reassurance help them feel confident and excited about their decision.
Going Above and Beyond
Marc’s commitment to customer experience doesn’t end when the tattoo is finished. He provides detailed aftercare instructions and encourages clients to reach out with any questions or concerns.
“A tattoo isn’t done until it’s healed,” Marc says. “I want my clients to feel supported every step of the way.”
For clients seeking touch-ups or adjustments, Marc’s policy is clear: touch-ups are always free, as long as the client followed proper aftercare.
“If someone charges you for a touch-up, that’s a red flag,” he says. “I stand by my work, and I want my clients to feel taken care of.”
Memorable Experiences
Marc’s dedication to customer experience has led to countless memorable moments in his career. He’s tattooed entire families in honor of a loved one, helped clients cover scars with meaningful designs, and guided nervous first-timers through the process with kindness and patience.
“One of my favorite memories is tattooing a great-grandmother alongside her grandchildren,” Marc shares. “It was a beautiful reminder of how tattoos bring people together.”
The PicMan Difference
What sets PicMan Tattoo apart is Marc’s genuine care for his clients.
“It’s a privilege to tattoo someone,” Marc says. “They’re trusting me with something that will be with them forever. That’s not something I take lightly.”
Whether you’re getting your first tattoo or adding to your collection, Marc’s philosophy ensures that your experience will be as meaningful as the art itself. At PicMan Tattoo, you’re not just a client—you’re part of the story.
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Marc’s artistry is a blend of versatility, creativity, and inspiration from some of the tattoo industry’s most renowned artists. While his work spans a range of styles, Marc has a clear passion for certain techniques and designs that reflect his personal and professional growth. Global Influences: The Artists Who Shaped Marc’s Vision Marc’s work is deeply influenced by some of the tattoo industry’s most notable figures. Each of these artists has left an indelible mark on Marc’s approach, pushing him to experiment with bold styles and refine his craft: Bob Tyrell Known for his mastery of black art, Tyrell has had a significant impact on Marc’s approach to creating bold, dramatic designs. “Tyrell’s black art is stunning,” Marc says. “I took a seminar with him in the mid-2000s, and it completely changed the way I think about contrast and depth.” Paul Booth A pioneer of dark and "evilish" designs, Booth’s commitment to his unique style resonates with Marc’s own interest in edgier, darker themes. “Booth’s work is haunting and powerful,” Marc explains. “I’ve always admired his ability to stay true to his vision while constantly pushing boundaries.” Steve Peace A specialist in pin-up tattoos, Peace’s ability to shade without outlines and create vibrant, lifelike pieces has inspired Marc to experiment with similar techniques. “I learned so much from Peace’s approach to shading,” Marc says. “It’s like painting with a tattoo machine, and it’s a technique I’ve worked hard to incorporate into my own style.” Joe Capobianco An artist known for his bold lines, vibrant colors, and lack of white highlights. Marc has incorporated some of Capobianco’s striking style into his own work after studying his books and designs. “Capobianco’s work is unapologetically bold,” Marc shares. “He’s a master of creating eye-catching designs, and his use of color is second to none.” David Bolt A master airbrusher with a distinctive style that blends traditional tattooing with fine art. Marc admires Bolt’s unique approach to both airbrushing and tattooing. “Bolt’s work is so different,” Marc says. “His ability to blend fine art techniques with tattooing is something I’ve always found inspiring.” The Canadian Tattoo Scene While Marc draws inspiration from global artists, he notes the differences in how Canadian tattoo artists are perceived compared to their American counterparts. “Canada has some incredible tattoo artists, but we don’t see them pushed out in the media the same way as American artists,” Marc explains. “You really have to attend conventions or dig into Canadian networks to find them. But the talent is absolutely there.” Marc’s connection to the broader tattoo community extends beyond the designs themselves—he’s deeply invested in the history and evolution of the art form, especially within Canada. How Influences Shape Marc’s Work Marc’s ability to blend these diverse influences has made him a versatile artist capable of tackling a wide range of styles. From bold black-and-gray pieces to colorful, whimsical designs, Marc’s portfolio reflects his commitment to growth and exploration. “Every artist I’ve learned from has taught me something different,” Marc says. “Their techniques, their philosophies—it all comes together to shape the way I approach each tattoo.” Paying It Forward As a seasoned tattoo artist, Marc sees it as his responsibility to share his knowledge and inspire the next generation. Whether mentoring apprentices or collaborating with other artists, Marc is passionate about fostering a sense of community within the tattoo industry. “Art is about learning and evolving,” he says. “I’ve learned so much from others, and I want to pass that on to anyone willing to listen.” At PicMan Tattoo, Marc’s work is more than just ink on skin—it’s a reflection of decades of learning, experimentation, and collaboration. His artistic influences are a testament to his dedication to the craft and his unwavering commitment to creating meaningful, lasting art for his clients.
For decades, Marc has been known for his mastery of tattooing, but recently, he’s been diving into a new artistic pursuit: painting. As a lifelong artist who first discovered his talent through tattooing, Marc sees painting as both a natural extension of his skills and an exciting new challenge. Why Painting? After years of creating permanent art on skin, Marc wanted to explore a medium that allowed for more flexibility and experimentation. “I’ve been tattooing since 1985, and while I love it, I wanted to try something new,” he says. “Painting gives me the freedom to explore ideas without the pressure of permanence.” Painting also offers Marc a way to relax and recharge. “Tattooing is about precision and meeting client expectations,” he explains. “With painting, it’s just me and the canvas. I can let my imagination run wild.” Discovering His Style Though he’s new to painting, Marc is already experimenting with different techniques and styles. “I started with acrylics but quickly realized I prefer oils,” he shares. “The way oils blend and move on the canvas feels more natural to me.” As for subject matter, Marc is still figuring out what speaks to him most. “I’m drawn to creating pieces that have a bit of a tattoo vibe,” he says. “Maybe it’s bold colors or designs with deep symbolism. It feels like a way to merge my tattooing roots with this new medium.” From Murals to Canvases Marc’s first foray into painting began with murals in his tattoo shop. “I painted a mural at the shop just to see what I could do,” he says. “It was my first time working on something that big, and it really sparked my interest in painting.” Now, he’s transitioning to smaller-scale work on canvases. “The challenge is different,” Marc says. “With murals, you have so much space to play with. On a canvas, every detail matters.” The Connection Between Tattooing and Painting Marc sees many parallels between tattooing and painting, particularly when it comes to composition and color theory. “Both require a strong understanding of how to balance elements and create depth,” he explains. “The difference is, with painting, there’s more room for mistakes—and I love that freedom.” That said, Marc also appreciates the differences. “Tattooing is collaborative. Painting is personal,” he says. “It’s a way for me to express my own ideas without any outside input.” Future Plans Marc hopes to eventually share his paintings with the world, whether through exhibitions or selling pieces at his shop. “Right now, I’m just focused on learning and enjoying the process,” he says. “But it would be amazing to see my work hanging on someone’s wall.” Advice for Aspiring Painters As someone who learned to tattoo without formal training, Marc encourages anyone interested in painting to just start. “You don’t need to be perfect,” he says. “The only way to get better is to keep creating. Don’t be afraid to experiment and make mistakes.” Why Painting Matters For Marc, painting isn’t just a hobby—it’s a way to keep growing as an artist. “Art is about evolution,” he says. “Whether it’s tattooing or painting, it’s all part of the same journey.” Marc’s passion for art, in all its forms, is a testament to his dedication and creativity. If you’re visiting PicMan Tattoo, be sure to ask about his latest paintings—you might just witness the beginning of his next great artistic chapter.
Tattoos have come a long way from being symbols of rebellion or markers of subcultures. Today, they’re celebrated as a legitimate form of self-expression and art. Marc at PicMan Tattoo has witnessed this cultural shift firsthand, watching as tattoos moved from the fringes of society to the mainstream. In this blog, we’ll explore the journey of tattoos breaking through the stigma and becoming a celebrated art form. The Stigma of the Past In the early days of Marc’s career, tattoos were often associated with bikers, sailors, and outlaws. “Back in the 80s and 90s, most of my clients were blue-collar workers—truckers, bikers, or people in gangs,” Marc recalls. “There was a lot of judgment around tattoos. People thought you had to be tough or part of a certain crowd to get one.” The stigma wasn’t just about who got tattoos; it extended to tattoo shops themselves. “A lot of shops back then had a bad attitude,” Marc explains. “If you weren’t part of their scene, they made you feel unwelcome. That’s something I’ve always tried to change at PicMan Tattoo.” The Turning Point: Tattoos on TV One of the biggest factors in changing perceptions about tattoos was the rise of tattoo-focused TV shows like Miami Ink . “That show changed everything,” Marc says. “It gave people a glimpse into the world of tattooing and made them realize it wasn’t as intimidating as they thought. They could see the art, the process, and the stories behind the tattoos.” The impact was almost immediate. “Within three months of that show airing, we started seeing a different kind of client,” Marc recalls. “People from all walks of life—students, professionals, even judges—started coming in. It opened the doors for everyone.” The Role of Social Media Social media platforms like Instagram have also played a huge role in normalizing tattoos. Artists can now share their work with a global audience, showcasing the diversity and creativity of tattoo styles. “Social media has made it easier for people to find inspiration and connect with artists they admire,” Marc says. “It’s helped break down stereotypes and show that tattoos are for everyone.” Tattoos in the Workplace Another major shift has been the growing acceptance of tattoos in professional settings. While visible tattoos were once taboo in many industries, they’re now increasingly accepted. “I’ve tattooed doctors, lawyers, and teachers,” Marc shares. “It’s no longer something people have to hide. Tattoos are seen as a form of self-expression, not something that defines your character.” Why the Stigma Persisted Marc believes part of the stigma came from a lack of understanding. “People were scared of what they didn’t know,” he says. “When you walked into a tattoo shop back in the day, you didn’t know what to expect. That’s why I’ve always focused on making my shop welcoming and approachable.” The Emotional Side of Tattoos One of the most powerful ways tattoos have broken the stigma is by highlighting the emotional stories behind them. Whether it’s a memorial piece, a symbol of resilience, or a celebration of love, tattoos often carry deep meaning. “I’ve done memorial tattoos for entire families,” Marc says. “I’ve seen people cry tears of joy when they see their design. Tattoos aren’t just about ink on skin—they’re about connection and healing.” How PicMan Tattoo Stands Out Marc’s approach to tattooing has always been about breaking barriers and making clients feel comfortable. “From day one, I’ve focused on listening to my clients and treating them with respect,” he says. “I want everyone who walks through my door to feel like they belong.” This philosophy has earned Marc a loyal following and helped PicMan Tattoo become one of Saskatoon’s most trusted shops. The Future of Tattoos As tattoos continue to gain mainstream acceptance, Marc is excited about what the future holds. “Tattoos are more diverse and accessible than ever,” he says. “It’s amazing to see how far we’ve come, and I can’t wait to see where we go next.” Whether you’re getting your first tattoo or adding to your collection, PicMan Tattoo is here to guide you every step of the way. Book a consultation today and join the movement that’s redefining what it means to wear your story on your skin.
Tattooing is an ancient art, but the tools and techniques used today are worlds apart from how it all began. Marc at PicMan Tattoo has witnessed the evolution of tattoo technology firsthand, moving from DIY machines to cutting-edge equipment. In this blog, we explore the fascinating advancements in tattooing and how they’ve shaped the industry. A Look Back: Early Days of Tattoo Machines When Marc began tattooing in the 1980s, professional equipment wasn’t as accessible as it is now. “My first machine was homemade,” Marc recalls. “We used an electric razor motor, sewing needles, and melted pen tips to put it together.” It was crude but effective enough to get started. Once Marc transitioned to professional tools, he relied on coil machines, the industry standard for decades. “Coil machines are all about springs and magnets,” Marc explains. “They’re powerful, but they vibrate a lot, which can be tough on your hands over time.” The Rise of Rotary Machines The next big leap in tattoo technology came with rotary machines. Unlike coil machines, rotary machines use a motor to move the needle up and down. “Rotary machines are lighter, quieter, and easier to handle,” Marc says. “I switched to them because the vibration from coil machines was starting to take a toll after years of tattooing.” Rotary machines also allow for smoother shading and more precise line work, making them a favorite among modern tattoo artists. Enter the Pen-Style Machines Today, Marc uses pen-style rotary machines, the latest innovation in tattoo technology. “They’re sleek, ergonomic, and versatile,” he says. Designed to resemble a writing pen, these machines provide unmatched control and comfort. “The pen-style machines are a game-changer,” Marc explains. “They’re great for everything from fine details to bold shading. Plus, they’re easier on the artist, which means I can focus more on the art and less on the strain.” Advancements in Ink Tattoo ink has also come a long way since Marc’s early days. “Back then, we had maybe six colors to work with,” he says. “Now, there are dozens of shades for each color.” While the variety is exciting, Marc points out that the longevity of newer inks remains to be seen. “Some of the newer colors look great now, but we won’t know how they hold up in 20 years,” he says. “That’s why I still love working with black and gray—it’s timeless and proven.” Digital Design Tools One of the most significant advancements in tattooing is the use of digital design tools. Marc uses software to create and refine custom designs before they ever touch the skin. “Digital tools make it easier to visualize the final piece,” Marc explains. “Clients can see exactly how their tattoo will look on their body, and we can make adjustments on the spot.” These tools also streamline the design process, allowing Marc to focus more on the art and less on repetitive tasks. Sterilization and Hygiene Improved technology has also revolutionized sterilization practices, ensuring a safer experience for both artists and clients. “Everything is disposable now,” Marc says. “Needles, tubes, and grips are all single-use, which eliminates the risk of cross-contamination. It’s so much easier to maintain a sterile environment.” Marc also emphasizes the importance of annual health inspections. “We work closely with the health board to ensure everything is up to code,” he says. “Cleanliness is non-negotiable in this industry.” The Future of Tattooing Looking ahead, Marc is excited about where tattoo technology is headed. “Who knows what’s next?” he says. “Maybe machines that can simulate textures or inks that change color with temperature. The possibilities are endless.” For now, Marc remains committed to mastering the tools available and continuing to push the boundaries of his art. Why Technology Matters The advancements in tattoo technology aren’t just about making life easier for artists—they’re about improving the experience for clients. “Better machines mean better tattoos,” Marc says. “They’re more precise, less painful, and heal faster. At the end of the day, it’s all about giving the client the best possible result.” At PicMan Tattoo, Marc combines his decades of experience with the latest technology to deliver tattoos that are as stunning as they are enduring. Whether you’re looking for a small, intricate design or a full sleeve, you can trust Marc to bring your vision to life with the precision and artistry that only modern tools can provide.
Behind every tattoo artist lies a story of how they began, and for Marc at PicMan Tattoo, that story is nothing short of extraordinary. From his unexpected start in a juvenile halfway house to becoming a celebrated tattoo artist in Saskatoon, Marc’s journey is a testament to perseverance, creativity, and an unwavering passion for art. A Humble and Unexpected Start Marc’s introduction to tattooing wasn’t planned. “I didn’t grow up dreaming of becoming a tattoo artist,” he admits. Instead, his journey began in a juvenile halfway house in Quebec, a place where creativity often flourished in unconventional ways. “I was the only one in the group with tattoos, so my friends assumed I could tattoo too,” Marc recalls. “Before I knew it, they were asking me to create a machine.” Using everyday items—an old electric razor, sewing needles, and melted pen ends—Marc built his first tattoo machine. It wasn’t professional by any means, but it was a start. “We didn’t have proper ink, so we used Indian ink and Pelican ink,” he says. “Looking back, it’s amazing how resourceful we were, but it was far from ideal.” First Tattoos and Learning the Craft Marc’s first tattoo was a simple design based on the cover art of the band Marillion, a progressive rock group from the 80s. “I wasn’t an artist back then,” he says. “I had to learn how to draw as I went.” With guidance from a friend who handled the artwork, Marc focused on following the lines. “It wasn’t perfect,” Marc laughs, “but it was the start of something.” Over time, he honed his skills, transitioning from makeshift equipment to professional tools. By the time he left the halfway house, Marc was ready to take his craft to the next level. The Professional Leap At 19, Marc invested in his first professional tattoo kit from Spalding and Rogers in New York. “That’s when everything changed,” he says. With better equipment and a growing passion for the art, Marc began building a reputation for himself. Unlike many artists who start as apprentices, Marc taught himself everything. “I never worked under anyone else,” he explains. “I had to figure it out on my own, which made me even more determined to succeed.” Challenges and Triumphs The early days weren’t easy. Tattooing in the 80s carried a stigma, and clients were often limited to bikers, truckers, and other blue-collar workers. “It wasn’t glamorous,” Marc says. “But I loved the challenge of turning their ideas into art.” Over time, Marc’s talent and customer-focused approach set him apart. He prioritized listening to his clients and creating tattoos that reflected their stories and personalities. “I didn’t want to be like other shops,” he says. “A lot of places back then were dismissive or rude. I wanted my shop to feel welcoming.” The Evolution of an Artist As Marc’s skills grew, so did his artistic range. From mastering black and gray designs to exploring Japanese-inspired art, he embraced versatility. “I’ve always believed in adapting to my clients’ needs,” he says. “That’s what keeps it exciting.” Marc also credits his family’s artistic roots for influencing his work. “Art runs in my blood,” he says. “My dad’s side of the family included painters and drawers. It’s funny because I never drew as a kid, but once I started tattooing, it just clicked.” Reflecting on the Journey Now, decades into his career, Marc looks back on his beginnings with gratitude. “It’s been a wild ride,” he says. “From makeshift machines to running my own shop, I’ve learned so much along the way.” He hopes his story inspires others to follow their passions, no matter how unconventional the path may seem. “If I can turn a halfway house hobby into a lifelong career, anyone can achieve their dreams with enough hard work and determination,” he says. Why Marc’s Story Matters Marc’s journey isn’t just about tattoos—it’s about resilience, creativity, and the power of pursuing what you love. At PicMan Tattoo, every design he creates is a reflection of that passion and dedication. Whether you’re a first-timer or a seasoned tattoo enthusiast, Marc’s expertise and unique perspective make him the perfect artist to bring your vision to life. Book a consultation today and become part of the PicMan Tattoo story.
Japanese tattoo art, or Irezumi, is one of the most revered and recognizable styles in the world of tattooing. Known for its bold lines, intricate details, and deep symbolism, this art form is as much about storytelling as it is about aesthetics. At PicMan Tattoo, Marc has a particular appreciation for Japanese-inspired designs, blending traditional elements with modern techniques to create truly unique pieces. A Rich History of Japanese Tattooing Japanese tattooing dates back centuries, rooted in the country’s history, folklore, and art. Originally used as a form of punishment, tattoos in Japan eventually became a symbol of strength and status, particularly among samurai and working-class communities like fishermen and laborers. Over time, Irezumi evolved into an art form, with designs often inspired by Japanese woodblock prints and mythology. “What I love about Japanese tattoos is the storytelling,” Marc explains. “Every element has meaning, from the koi fish to the cherry blossoms. It’s not just about how it looks—it’s about what it represents.” Key Elements of Japanese Tattoos Japanese tattoos are characterized by their bold lines, vibrant colors, and dynamic compositions. Some of the most common elements include: Koi Fish : Symbolizing perseverance, strength, and ambition. Dragons : Representing wisdom, protection, and strength. Cherry Blossoms : A reminder of life’s fleeting beauty. Tigers : Emblems of courage and power. Hannya Masks : Depicting complex emotions like jealousy, anger, and passion. Waves and Clouds : Often used as background elements to tie the design together. “The placement of these elements is just as important as the design itself,” Marc says. “In traditional Japanese tattooing, everything flows with the body’s natural contours, creating a cohesive and harmonious look.” Marc’s Approach to Japanese-Inspired Tattoos While Marc isn’t a traditional Irezumi artist, he incorporates many of its principles into his work. “I like to take those classic elements and give them a modern twist,” he says. “It’s about respecting the tradition while making it unique to the client.” Marc’s process often involves: Consultation : Understanding the client’s vision and the story they want their tattoo to tell. Custom Design : Creating a piece that blends traditional motifs with personal touches. Dynamic Placement : Ensuring the tattoo flows seamlessly with the client’s body. “Japanese tattoos are big, bold, and intricate,” Marc explains. “They’re meant to be seen as a whole, so placement and composition are crucial.” Symbolism in Japanese Tattoos Every element in a Japanese tattoo has a story to tell. Here are some examples: Koi Fish Swimming Upstream : A symbol of resilience and the determination to overcome challenges. Dragons with Open Claws : Representing a fierce, protective nature. Cherry Blossoms in Bloom : A celebration of life’s transient beauty and the importance of living in the moment. Hannya Masks : Complex emotions and the duality of human nature. “When someone chooses a Japanese-inspired tattoo, they’re choosing a design that’s rich in meaning,” Marc says. “It’s art with depth.” Caring for Your Japanese Tattoo Proper care is essential to maintain the vibrant colors and intricate details of a Japanese tattoo. Marc offers these tips: Follow the Aftercare Instructions : Use the second skin provided and keep the area clean and moisturized. Avoid Prolonged Sun Exposure : The sun can fade the vibrant colors and intricate shading over time. Stay Hydrated : Healthy skin is key to preserving the tattoo’s detail and vibrancy. Why Japanese Tattoos Remain Timeless Japanese tattoo art has stood the test of time for a reason. Its bold, iconic designs and rich symbolism make it a favorite among tattoo enthusiasts worldwide. “Japanese tattoos are more than just art,” Marc says. “They’re stories, philosophies, and reflections of who you are. That’s why they’ll never go out of style.” Whether you’re drawn to the strength of a dragon, the resilience of a koi fish, or the fleeting beauty of cherry blossoms, Marc can bring your vision to life with a Japanese-inspired tattoo that’s as meaningful as it is stunning. Book a consultation at PicMan Tattoo today to start your journey into the world of Irezumi.
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